Terms of Service

These Terms govern your access to and use of the Site and any coaching, training, digital content, or related services we offer (collectively, the “Services”). By using the Site or Services, you agree to these Terms.

1) Eligibility

You must be the age of majority where you live and able to form a binding contract. If you use the Services on behalf of an organization, you represent you have authority to bind it.

2) Coaching/Training Only; No Guarantees

Services are educational and coaching/training in nature and are not legal advice, medical advice, psychotherapy, or mental-health treatment. Outcomes depend on many factors; we do not guarantee specific results.

3) Acceptable Use

• Do not misuse the Site (e.g., hacking, scraping that impairs the Site, introducing malware, or attempting unauthorized access).
• Do not infringe others’ rights, post unlawful content, or harass others.
• Follow any program or community rules we provide from time to time.

4) Accounts, Booking, and Payments

Prices, inclusions, and scheduling details are shown at checkout or in your booking confirmation. You agree to provide accurate information and to pay fees when due. Taxes (including applicable GST/HST) may apply.

5) Cancellations, Rescheduling, Refunds

Unless stated otherwise at purchase/booking, cancellations and refund eligibility (if any) follow the terms presented at checkout, in the confirmation email, or in the specific program agreement. Digital content may be non-refundable where access has been provided, to the extent permitted by law.

6) Intellectual Property

We and our licensors own the Site and Services content (materials, branding, and course content). You receive a limited, personal, non-transferable license to use materials for your own use. You may not copy, redistribute, or create derivative works except where explicitly permitted in writing.

7) Disclaimers

The Site and Services are provided “as is” and “as available,” to the fullest extent permitted by law. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components.

8) Limitation of Liability

To the fullest extent permitted by applicable Canadian law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total liability for any claim related to the Services will not exceed the amount you paid us for the Services giving rise to the claim in the 3 months before the event, unless law requires otherwise.

9) Dispute Process

Please contact us first so we can try to resolve concerns informally. If unresolved, disputes will be handled in the courts of competent jurisdiction in Canada, unless mandatory consumer-protection laws provide otherwise.

10) Governing Law

These Terms are governed by the laws of Canada and the province/territory where our principal office is located, without regard to conflict-of-law rules, subject to any mandatory consumer rights.

11) Changes; Severability

We may update these Terms by posting a revised version on the Site with a new “Last updated” date. If any provision is unenforceable, the remaining provisions remain in effect.